India’s 1st AI Agents Company – Troika Tech Services

India’s 1st AI Agents Company

India’s 1st AI Agents Company – Troika Tech Services

We create AI virtual employees who manage your sales, customer support, service and leads – 24×7, 365 days – without breaks, leave, training, maintenance, fatigue or salary. If your business is losing leads and customers because calls and enquiries are not handled on time, our AI agents Swara™ (Voice) and OmniAgent™ (Chat) close that gap permanently.

6000+ clients served
13+ years in business
Voice & chat in multiple Indian and global languages

Your Business Doesn’t Lack Leads, It Lacks Lead Management

After serving 6000+ clients over 13 years, we have seen one pattern again and again – businesses are not struggling because of fewer leads, they are struggling because leads, calls and walk‑ins are not managed on time. Every missed call, delayed reply or unanswered WhatsApp message is a lost customer forever.

Typical challenges

  • Business closes at 6 pm, but customers call at 6:15 pm.
  • Hundreds of daily calls only to re‑confirm venue, timing, pricing and details.
  • Enquiries from different states and countries in different languages.
  • Difficulty in hiring, training and retaining good staff.

What our AI agents do

  • Answer every call, chat and enquiry instantly – 24×7.
  • Respond in multiple languages with friendly, neutral tone.
  • Qualify, tag and route leads automatically to your team.
  • Make sure no enquiry, follow‑up or reminder is ever missed again.

Troika Tech Services – Pioneers of AI Voice & Chat Agents in India

We are India’s 1st AI agents company that turns complex customer communication into simple, automated workflows. Our flagship AI agents – Swara™ (Voice Agent) and OmniAgent™ (Chat Agent) – act as loyal, always‑on team members who never sleep and never lose patience.

Swara™ – AI Voice Agent

Calls, talks, listens and understands your customers like a trained human caller – but with zero fatigue, zero errors and 100% consistency.

Perfect for: incoming & outgoing calls, lead generation, follow‑ups, reminders and surveys.

OmniAgent™ – AI Chat Agent

Chats like a human, answers every question in under 2 seconds and manages customers from all digital channels in multiple languages.

Perfect for: website chat, WhatsApp, social media, FAQs, bookings and lead qualification.

Swara™ – Your Conversational AI Voice Agent

Swara is your always‑available AI voice employee who can call customers, handle incoming and outgoing calls, generate and qualify leads, follow up, and update every detail in your CRM – without ever making a mistake or taking a break.

1. Calls & Conversations

  • Handles both incoming and outgoing calls.
  • Calls customers proactively for campaigns and follow‑ups.
  • Speaks multiple languages with neutral, consistent tone.
  • Works on holidays, Sundays and after office hours.
  • Handles difficult and angry clients calmly.

2. Sales & Lead Management

  • Generates and qualifies leads using smart questions.
  • Collects relevant data and confirms key details.
  • Real‑time call transfer to human agents when required.
  • Highlights tags like Interested, Pricing, Proposal, Order, Appointment.
  • Conducts surveys and calls for payment reminders, invitations and updates.

3. Automation & Integrations

  • Sends WhatsApp messages and emails automatically.
  • Collects and stores information directly in your CRM.
  • Records all conversations for quality and training.
  • Takes bookings and confirmations across use cases.
  • Never changes tone, never gets tired, never forgets.

OmniAgent™ – Your AI Chat Agent for Website & Digital Channels

OmniAgent is your loyal, efficient team member who chats like a human, answers every question in less than 2 seconds and takes care of customers coming from all digital channels. It remembers past conversations, qualifies leads and drives bookings, orders and appointments automatically.

1. Human‑like Conversations

  • Handles every query with fast, accurate replies.
  • Chats in multiple languages with natural tone.
  • Gives detailed explanations, demonstrations, images and videos.
  • Stores previous chats and remembers context.

2. Lead & Customer Management

  • Discusses requirements and gathers structured information.
  • Qualifies leads and tags them (Interested, Pricing, Proposal, Order, Appointment).
  • Takes bookings, orders and appointments in real time.
  • Verifies phone numbers via WhatsApp OTP.
  • Escalates to human agents through real time chat transfer.

3. Automation, Integrations & Scale

  • Collects, stores and organises data in your CRM.
  • Shares proposals and documents via WhatsApp and email.
  • Handles complaints and resolves issues 24×7, 365 days.
  • Unlimited scalability to manage thousands of chats in parallel.
  • Supports multiple integrations across CRM, alerts, WhatsApp and SMS.

When Does Your Business Need an AI Agent?

If you relate to any of these situations, it is the right time to bring AI into your business and claim yourself as an AI‑powered brand.

  • You receive multiple enquiries, calls and chats every day.
  • You get repetitive calls for the same questions and information.
  • Your business is process‑driven and depends on constant communication.
  • Customers contact you from different time zones and regions.
  • You struggle to hire, train and retain good team members.
  • You never want a single enquiry to be missed ever again.
  • You want 24×7 service without increasing salary bills.
  • You want to impress visitors with instant, accurate responses.
  • You plan to scale beyond borders with multiple languages.
  • You want to achieve one year’s growth in a few months.
  • You want to empower your existing team with the power of AI.

Everyday Business Problems Our AI Agents Solve

Example 1 – Missed After‑Hours Calls

Your office closes at 6 pm but customers call at 6:15 pm. Swara answers every such call, explains products/services, captures details and schedules follow‑ups so no opportunity is lost.

Example 2 – International Export Enquiries

You are an exporter from India receiving orders from Spain, but language becomes a barrier. Our multilingual AI agents speak the customer’s language, answer their questions and move the deal forward.

Example 3 – Exhibition & Event Organisers

As an exhibition organiser, you get 500–1000 calls daily for basic queries about venue, timing, booking, parking, logistics and more. Our AI agents handle these repetitive calls so your core team can focus on premium exhibitors and sponsors.

Transparent Pricing for Swara™ & OmniAgent™

Our pricing is designed to give you a fully functional AI agent with clear, predictable costs and usage‑based credits.

Swara™ – AI Voice Agent

Complete AI voice employee for calls, follow‑ups and reminders.

  • One‑time setup & deployment: INR 3,00,000 + GST (After discount: INR 2,00,000 + 18% GST).
  • Includes full AI agent setup, integrations, testing and production deployment.
  • Monthly platform maintenance & support: INR 10,000 + GST.
  • Includes monitoring, performance tuning, technical support and campaign assistance.

Calling Credits (usage‑based)

  • 1 second = 1 calling credit.
  • INR 10,000 + GST = 40,000 calling credits.
  • Total monthly spend depends on call duration and campaign volume.

OmniAgent™ – AI Chat Agent

AI chat assistant for website and digital channels.

  • One‑time setup & deployment: INR 3,00,000 + GST (After discount: INR 2,00,000 + 18% GST).
  • Includes configuration, training on FAQs, workflows, lead forms and CRM handoff.

Free Chat Credits – Year 1

  • 2,00,000 chat credits free for first 12 months.
  • 1 chat credit = 1 AI message processed.

After Free Quota

  • INR 10,000 + GST = 50,000 chat credits.
  • Additional packs as per usage.

Platform Maintenance

  • Monthly platform maintenance & support: INR 10,000 + GST.
  • Includes hosting, uptime monitoring, AI tuning, KB updates & technical support.

WhatsApp, SMS, CRM and third‑party platform charges (if any) are billed separately as per provider policies.

Fast Implementation – Go Live in As Little As 2–3 Weeks

From approval to production, our process is structured so that your AI agents start working for you quickly while maintaining quality and compliance.

Swara™ Implementation

  • Requirement finalisation: 3–4 working days.
  • AI flow & integration setup: 7–10 working days.
  • Testing & pilot: 5–7 working days.
  • Estimated go‑live: 2–3 weeks from confirmation.

OmniAgent™ Implementation

  • Knowledge base & flow design: 5–7 working days.
  • Website integration & testing: 3–5 working days.
  • Estimated go‑live: 10–14 working days from approval.

How We Work With You – From Idea to Live AI Agent

  1. Commercial confirmation: You confirm selected services, approximate usage (calls/chats/leads) and we share a formal proposal and invoice.
  2. Payment & onboarding: After payment, we share onboarding forms, data/content checklist and integration requirements.
  3. Requirement & workflow finalisation: A discovery call to freeze use cases, call/chat flows, qualification rules and follow‑up workflows.
  4. Development & configuration: We configure the AI agents, train on your content, set up dashboards and integrations.
  5. Testing & pilot run: Internal QA plus client‑side pilot with refinements to voice, tone and responses.
  6. Go‑live & campaign launch: We deploy to production, activate campaigns and monitor early performance.
  7. Ongoing support & optimisation: Continuous monitoring, AI tuning, knowledge updates and support for new campaigns.

Ready to make sure your business never misses a lead again?

Book a Discovery Call with Troika Tech Services