Admission conversations built around your college
Troika Tech provides AI calling support for education workflows, using scripts based on your prospectus and fee structure. The agents can explain approved information, follow up with prospective students, connect with relevant admission systems through APIs and hand calls to human counsellors when a conversation needs personal attention. This helps colleges organise routine communication while keeping counsellors available for individual guidance.
From admission workflow to live calling
Define the admission workflow
Choose the purpose, such as following up on course enquiries, explaining application steps or reminding applicants about pending fees, and identify when a counsellor should take over.
Prepare the scripts and connections
Troika Tech develops scripts from your prospectus and fee structure, identifies the required admission system integrations and prepares the necessary language versions.
Test calls and compliance
Review the agent's responses, test each language on real calls, configure consent and opt-out handling, and establish rules for automated call disclosure and human handover.
Go live and manage calls
A narrow workflow such as fee reminders can go live in a short cycle, while admission calling takes longer because each programme requires its own script and every language needs real-call testing.
Admission calling for different education needs
Colleges managing large volumes of course enquiries
Institutions around Mumbai's Andheri education and business corridor can use AI calling to follow up with prospective students, clarify approved course information and direct interested applicants towards the next admission step.
Professional and management institutes
Institutes serving students and working professionals across Powai can use automated follow-ups to explain application requirements, share approved fee information and identify enquiries that need a counsellor's attention.
Colleges attracting students from different parts of Maharashtra and India
Institutions receiving enquiries from Mumbai, Thane and beyond can use language-aware calling to explain admission procedures, follow up on applications and route complex questions to the appropriate team.
Give prospective students a clearer next step while helping your admission team manage routine follow-ups. Discuss your college's workflow with Troika Tech.
Request a demo callQuestions about AI admission calling
AI Voice Agents for College Admissions are automated calling agents that speak with prospective students and applicants using configured scripts and natural conversational responses. A college can use them to follow up on enquiries, explain approved programme details, remind applicants about pending steps and identify when a human counsellor is needed. The workflow is designed around the institution's prospectus, fee structure and admission process rather than relying on generic information. Calls can also connect with admission systems through APIs where the required integration is available.
Mumbai colleges often need to communicate with students who have different course interests, application timelines and language preferences. An institute serving prospective students around Andheri or Powai may need to explain programme options, clarify application requirements and follow up with people who enquired after researching several institutions. AI calling can help organise those routine conversations and identify applicants who need further assistance. Counsellors can then focus on questions about course suitability, eligibility or other decisions that require individual discussion.
AI admission calling is useful for colleges, professional institutes and other education providers that receive recurring enquiries or need to communicate the same approved information to many applicants. It is particularly relevant when staff spend substantial time on initial follow-ups, application reminders or routine fee communication. It is less suitable as a replacement for personal counselling, sensitive discussions or decisions requiring individual judgement. Institutions without an agreed admission process, accurate course information or clear handover rules should establish those basics before automating conversations.
Troika Tech's pricing is equivalent to Rs 9 to Rs 12 per minute, billed per second, with telephony included. Setup is usually waived for a limited period. The overall value depends on the workflow being automated, the volume and duration of calls, the number of programme-specific scripts, language testing and required integrations. Colleges should assess the cost against the staff time needed for routine calling and the operational value of consistent follow-ups. Request a demo call to discuss the requirements of your admission process.
A narrow workflow, such as fee reminders, can go live in a short cycle. A broader admission workflow generally takes longer because every programme needs its own script and each language must be tested on real calls. Deployment also requires appropriate TRAI and DLT registration of sender headers and content templates, consent capture and timestamping at the enquiry, and DND and opt-out handling across campaigns. Applicants must be told that the caller is automated, and additional care is required when handling data belonging to applicants under eighteen under applicable DPDP requirements.
Troika Tech supports English, Hindi, Marathi, Gujarati, Tamil, Telugu, Kannada, Malayalam, Bengali and Punjabi, as well as natural mixed-language speech. This can help colleges communicate with applicants who prefer different languages, including students who switch between English and a regional language during a call. Through APIs, the agents can connect with education ERP and student information systems, admission CRMs, counselling calendars, payment links and WhatsApp. The appropriate integrations depend on the institution's existing systems and the specific workflow being deployed.
Understanding Mumbai's admission environment
Mumbai's education market serves students with varied academic interests, from undergraduate programmes to professional and management courses. Admission teams need to distinguish general enquiries from questions that require specialist guidance.
- Colleges attract applicants from across Maharashtra and other Indian states, making multilingual communication relevant to admission follow-ups. A caller may prefer Marathi or Hindi for an initial conversation and English for course terminology or application instructions.
- Prospective students may enquire outside the hours when counsellors can respond immediately. A defined automated follow-up workflow can help colleges maintain continuity between the initial enquiry and a scheduled counselling conversation.
Support built around your admission workflow
More organised admission follow-ups
Automate defined calling tasks, explain approved admission information and identify when an enquiry needs human attention. Scripts can reflect your own prospectus and fee structure.
A setup process based on the workflow
Narrow tasks such as fee reminders can go live in a short cycle. More complex admission calling includes programme-specific scripting and real-call language testing before deployment.
Customisation with connected systems
Configure scripts and explicit human-handover rules for the college's admission process. API integrations can connect supported workflows with education ERPs, student information systems, admission CRMs, counselling calendars, payment links and WhatsApp.
Managed deployment and operational support
Troika Tech offers fully managed deployment and a named contact during admission season. This gives the institution a defined support contact as it operates its calling workflow and reviews its requirements.
Plan your college's AI admission calling workflow
AI Voice Agents for College Admissions can help colleges organise enquiry follow-ups, communicate approved admission information and direct applicants to the right human support. Troika Tech can help you plan a workflow around your programmes, preferred languages, existing systems and compliance requirements.
Request a demo call