December 1, 2025. A date that will change everything. The phone rings. The voice speaks. The future begins.
The global call-centre AI market is projected to grow at a CAGR of ~18.9% from 2025 to 2034.
63% of enterprises plan to increase investment in AI agents in 2025.
One study shows AI-powered customer interactions could handle up to 95% of all support interactions by 2025.
AI voice agents promise to reduce handle time by up to 30–35% and increase satisfaction.
Automated outbound campaigns & inbound call handling – Ideal for lead-nurture, appointment setting, survey follow-ups, support escalation.
English + key Indian languages (Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati) with regional accent tuning.
Connects to your CRM (Zoho, Salesforce, HubSpot) and telephony gateways to synchronise data, logging and analytics.
For complex cases, calls transfer seamlessly from agent-AI to human agent, preserving context.
Built with Indian telecom/regulatory norms (DND, consent logging), data-governance, full call-audit trails.
Dashboard with call volumes, handle times, conversion by campaign, lead quality, multilingual performance.
In real estate, timely follow-up of site visits or enquiry calls is critical. A developer instituting voice-AI follow-ups reported quicker callback rates and faster site-bookings. The ability to call prospects at scale after an open-house event helped them convert before competitors.
Loan-eligibility calls, KYC pre-screening, EMI reminders: voice automation delivers higher throughput and maintains regulatory logs. A fintech company using voice-AI observed <30% reduction in manual calling loads and faster lead closure.
Appointment confirmations, post-discharge check-ins, test-result voice calls: these reduce no-shows and lift patient satisfaction. Clinics using voice-AI achieved ~70% reduction in no-shows.
Admission follow-ups, payment-reminder voice calls, multilingual outreach to parents: educational institutes see 2× higher conversion when voice-outreach supplements chat/whatsapp.
While chat is common, voice adds a personal layer, especially for high-value orders, COD verification, premium customer support. Adoption of voice-AI in retail is growing.
| Feature | Generic Tool | Troika Tech |
|---|---|---|
| Language coverage | 1–2 languages | 6–12 Indian languages |
| Integration | Monolithic, generic | Native CRM + telephony |
| Localisation | Weak | India-first design |
| Compliance | Limited | Audit ready, full logs |
| Launch time | Weeks | ~5–7 days |
| Campaign scale | Limited calls | Tens of thousands |
Offer valid: November 1 – December 8, 2025
Use-case mapping, CRM + telephony connectivity → Clear campaign blueprint
Script creation, multilingual voice-agent training → Ready voice flows
QA, test calls, compliance (DND, consent flows) → Launch-ready agent
Soft launch with pilot calls, dashboard setup → Initial data capture
Full launch, monitor performance, optimise → Live operations
Or perhaps... it's just the beginning.
The phone is ringing. Will you answer?
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