Strengthening Customer
Relationships Through
Troika Tech
Financial Brands has been leveraging Troika Tech to enhance customer relations significantly.They utilize the platform to
regularly update customers on the latest developments within the Stock and Trader markets.
ensuring that clients are well informed and engaged.
👉 Personalized Customer Relationships
Financial Brands built personalized relationships with customers by humanizing their communication with automated notifications on WhatsApp.Â
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👉 Strong Brand Identity
With the esteemed WhatsApp Green Tick, Financial Brands portrayed a strong & trustworthy brand identity to customers.
Problems Faced by Financial Brands
Financial Brands is an online platform helping people gain knowledge about Stock Trading & Online markets.
Earlier, they used to face problems including:
1. Weak Customer Relationships – Before Troika Tech, Financial Brands were not able to crack the perfect platform to connect with customers & build personalized customer relationships.
2. Delay in Responses with Emails – Financial Brands used to send the latest updates & happenings in the Stock Market via emails but did not get enough responses quick enough.
3. Limited Broadcasting Capability with WhatsApp Business App – The major limitation of using WhatsApp Business App for Broadcasting was the 256 people Broadcast limit. Also, the Broadcast did not reach people who hadn’t saved their contact.
4. Cumbersome Process – The entire process of sending updates to customers & receiving responses was highly time-consuming & tiresome.
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How Troika Tech Helped Financial Brands
overcome these Problems?
Streamline Notifications & Updates on WhatsApp
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Financial Brands leveraged Troika Tech to streamline their notification and update system for the latest developments in the Stock Market.
Thanks to WhatsApp’s impressive 96% message-open rate, they were able to communicate with the broadest audience in the shortest time possible.
Updates were delivered instantly via WhatsApp.
where users could also engage further by asking questions if they had any queries.
Enhancing Personalized Customer Connections
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Financial Brands successfully enhanced their customer relationships by utilizing WhatsApp to deliver the latest updates and developments from the Stock and Trader Market directly to their customers.
This approach enabled more personalized and immediate communication, fostering stronger connections with their clientele.
By adopting WhatsApp for direct communication, Financial Brands significantly strengthened their customer relationships.
This platform allowed them to send real-time updates and insights about the Stock and Trader Market directly to their clients.
Enhancing Brand Credibility with WhatsApp Green Tick
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Troika Tech assisted Financial Brands in securing the prestigious WhatsApp Green Tick for their business profile.
This verification mark reinforced their image as a reliable and trustworthy entity among both existing customers and prospects.
Particularly in the financial sector, where the accuracy and reliability of information are paramount.
the Green Tick served as a significant reassurance, helping customers feel secure in their interactions and confident in the brand’s integrity.
Game changing Results from Day 1!
97% Open rate
Ensured maximum reach for messages sent on WhatsApp.
Robust Brand Identity
Established trust with WhatsApp Green Tick Verification.
Strong Customer Relationships
By Automating Notifications and updates on WhatsApp.
Impressive Results Delivered by Troika Tech
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Financial Brands were highly satisfied with the outcomes of the Troika Tech WhatsApp Marketing Solutions. They achieved several key milestones:
Enhanced Brand Identity – Securing the WhatsApp Green Tick reinforced the brand’s trustworthiness and reliability, solidifying its market position.
Personalized Customer Engagement – They improved customer relations by using WhatsApp to automate timely updates and notifications, ensuring constant engagement.
Superior Engagement Metrics – By leveraging WhatsApp, they achieved an open rate five times higher than that of emails and SMS, along with receiving instant responses to the messages sent, enhancing real-time communication.
Grow with Troika Tech
Is this something you also want for your Education Brand?
If you wish to see actual efforts in your marketing campaigns, get started with WhatsApp marketing via Troika Tech.
